ENI Gas & Power France is collaborating with GridPocket to develop a new digital service, the "Club Eni".
Paris, France - Eni Gas & Power France has chosen GridPocket for the deployment of a new differentiating digital services to customers equipped with smart meters (Linky or Gazpar). The main objective of this cooperation is to increase customer satisfaction by allowing its users to follow their energy consumption in a fun way and thus to save energy. This collaboration gives rise to a unique service with a highly innovative customer engagement solution: Eni supports energy savings achieved by "Points" which can then be converted into gifts or contributions to ecological initiatives.
Daniel Fava, Managing Director of Eni Gas & Power France, explains "The strength of Club Eni is its global approach: consumption analysis tools are complemented by educational content to guide the user towards taking actions towards energy savings, while the loyalty program rewards its commitment to control its consumption. Regular animation via email campaigns or the sending of configurable alerts helps to maintain this commitment over time. "
"This new service promises to be a source of progress for both customer satisfaction with their energy supplier and their commitment to energy. This project is just the beginning of this partnership which will lead to the development of even more comprehensive and integrated services for energy consumers. We are already considering new features and additional content on the platform." said Filip Gluszak, CEO of GridPocket.
GridPocket anticipates the future challenges of the energy transition by developing solutions around self-consumption, artificial intelligence and cybersecurity.
All Eni customer equipped with a Linky and Gazpar meter, from November 2019, can download the application or register for free on the website: www.club-eni.com.
Access to Club Eni will be offered free of charge for a minimum of one year.
About Eni Gas & Power France
Founded in 1953, Eni is an integrated global energy company with operations across the oil and gas chain (exploration, production, transportation, processing and marketing).
With more than 9 million customers, Eni is an energy leader in Europe. Present in France since 2003, Eni is aimed at all consumers: companies, public administrations and individuals. For the second time in a row, in 2019, Eni has been voted "Best Energy Supplier" by the Inma Stratmarketing marketing institute, after consulting 4,500 consumers.
Eni has also been designated by the State as a provider of last resort for clients performing missions of general interest related to meeting the basic needs of the nation (schools, hospitals ...). In 2018, Eni invoiced more than 2 billion euros in France. Eni has invented fixed-price offers only revisable downward with the “Astucio” offer.
About GridPocket
GridPocket collaborates with energy utilities as an innovation partner. Its solutions help utilities to engage, retain and satisfy their customer base.
Established in 2009 in Sophia-Antipolis, the company has unique competences and knowledge in consumption analytics, consumer engagement, customer intelligence, IoT and cybersecurity.
GridPocket's data-driven and AI technology platform creates a rich, powerful and scalable customer experience portals.
This platform aims to become the cornerstone of many other innovative projects. It ensures today's competitiveness and prepares for tomorrow’s changes that the energy sector will be facing. Used as white label, GridPocket solutions for residential and professional consumers are already present in many utilities in France and around the world.
For more information on GridPocket, please visit www.gridpocket.com,
Phone: +33 (0) 9 51 06 88 02, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.